Canva, the beloved graphic design platform used by millions across the globe, is currently experiencing a major outage, leaving users unable to access critical features or even log in.
As of 19:16 AEDT (02:46 IST), Canva’s official status page reported “significantly increased error rates” affecting nearly all services, including login, design editing, saving, downloading, and sharing.
The disruption began escalating around 18:14 AEDT (03:44 IST), with Canva declaring a “Major Outage” across core functionalities.
“Our team is actively investigating and working to restore full access as quickly as possible,” the platform noted, a message that hasn’t changed since the initial alert.
A Global Impact
This outage isn’t isolated, it’s global. From India to the United States, users are reporting widespread issues across platforms:
Mobile apps (iOS & Android)
Desktop apps (macOS & Windows)
Third-party integrations like Google Classroom and Moodle
Even the Canva AI Connector, Apps SDK, and billing systems are offline
According to DownDetector, over 15,000 user reports have been logged in the past few hours, with:
20% citing server connection issues
17% reporting app failures
AWS Outage at the Core
The root cause appears to be linked to Amazon Web Services (AWS) — specifically, the US-EAST-1 region, which began experiencing elevated error rates and latency around 03:11 AM ET (12:41 IST).
Canva, like many tech platforms, relies heavily on AWS for its backend infrastructure. While multiple services are affected, Canva’s 220 million monthly active users are feeling the brunt of the disruption.
Users React – Frustration and Memes
On social media platform X (formerly Twitter), the hashtag #CanvaDown is trending as users share their frustrations and memes:
A U.S. marketer wrote: “Was supposed to launch promo campaigns… Canva down, chaos!”
An Indian agency head tweeted: “@canva what is happening? It is a critical day!”
From the Philippines, a user noted: “Ini-report ng netizens na hindi nila ma-access ang Canva ngayong Lunes.”
In India, where Canva is a go-to for Diwali graphics and festive promotions, the timing couldn’t be worse. Many freelancers and small businesses have shared that the outage is costing them hours of productivity and missed deadlines.
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